Error Message List

 

Index Solution Cause
B    

Press any key to cancel setup and clear the error message. Move the pinch rollers to the correct positions and reload the material.

*Note: If the message appears even if the pinch rollers are moved to the correct positions, the machine may be exposed to direct sunlight or intense indoor lighting. Turn off the power, and move the machine to a location where it is not exposed to direct sunlight or intense light.
After moving the rollers, turn on the power.

Pinch rollers are at positions where the material cannot be pinched.
C    

The machine was not able to read the crop marks. Check the shape and color of the crop marks, and the color and glossiness of the material.
If the same error occurs even after you have reviewed the shape and color of the crop marks, and the color and glossiness of the material, contact your authorized Roland DG Corp. dealer.

The shape or color of the crop marks, or the color or glossiness of the material is not suitable for the machine. The issue may also be due to mechanical failure.

Press any key to clear the error message. Reload the material.

Crop mark 2 or 3 is slanted by 5 degrees or more.

Press any key to clear the error message. Reload the material.

Crop mark 3 is offset by 20 mm or more in the material movement direction.

Press any key to clear the error message. Reload the material or change the position of crop mark 2.

Crop mark 2 is offset by 20 mm or more in the carriage direction.
D    

First, delete the data stored in the machine.

  • Step 1: Prepare the Data for Recutting

Next, decrease the size of the data sent from the computer and resend it. Then carry out a REPLOT.

  • Cutting the Same Object Repetitively

The amount of data stored in the machine is too large and REPLOT cannot be executed.
E    
Switch off the power and contact your authorized Roland DG Corp. dealer.
Press any key to clear the error message. Review the data sent from the computer, and send the correct data.

Data that the machine is not able to interpret was sent.

The number of parameters differs from the permissible number. 

The value of the specified parameter was outside the permissible range.
M    

Turn off the power, lower the loading lever, and load the material again.

A heavy load was placed on the motor, and the operation stopped.

• Cutting was performed when thick material was loaded.
• The material was pulled off suddenly from the roll without feeding out the material before cutting.
• An overload was placed on the machine due to a material jam or similar cause.

When cutting roll material, pull out the length of material to be cut from the roll. Perform a test feed before cutting. When doing so, set the AREA value in the display menu so that it is around 20 cm longer than the length of the cutting data.

  • Loading Roll Material (3) (Material Feeding)

• When cutting thick material, set HEAVY of cutting quality.

  • Setting Cutting Quality (QUALITY)
O    

Turn off the power, and move the machine to a location where it is not exposed to direct sunlight or intense light. Then, turn on the power.

The machine is exposed to direct sunlight or strong indoor lighting and was not able to detect the origin immediately after the power was switched on.

Press any key to clear the error message. Check that the crop mark positions or the origin are not set outside the material, and redo the settings.

This message indicates that the crop marks or the origin are set outside the material.
S    

Press any key to cancel setup and clear the error message. Load the material correctly, and make it ready for cutting (setup condition).

  • Loading Position of Material
 Attempted to ready the machine without loading material. The material was removed when the machine was ready to perform cutting. The material came loose during cutting.

Press any key to clear the error message. Change the machine's settings to Sensor Mode, and then resend the data.

  • Step 6: Set the Alignment Method

Data for three crop marks was sent when the machine was in Tool Mode.

Crop mark data was sent when the machine was in Manual Mode.

Press any key to clear the error message. Change the machine's settings to Tool Mode, and then resend the data. When doing so, use four crop marks. When the machine is in Tool Mode, it is not possible to cut using three crop marks.
If you want to use three crop marks, leave the machine in Sensor Mode and change the shape and color of the crop marks, or the color and glossiness of the material.

  • Crop Marks/Tool Marks
  • Crop Marks Cannot be Read
  • Cutting in Tool Mode (1)

Crop marks cannot be read when the machine is in Sensor Mode.
Switch off the power and contact your authorized Roland DG Corp. dealer.