Crop Marks Cannot Be Read

When the machine cannot read crop marks, it displays an error message and pauses operation.
If this happens, press any key on the operation panel. Remove the material, check the following items, and then reload the material.

"CROPMARK ERR" or "SET TO <TOOL MODE>" Is Displayed

Is the material loaded correctly?

Refer to "Using Various Types of Materials" and load the material in the correct position.

Are you using material that is not white or is glossy?

Crop marks cannot be detected if decorations or colors are on the material.
Crop marks also may not be detected on glossy material even if it is white.

• Materials That Can Be Used for Printing and Cutting

Does the material have creases or wrinkles?

Crop marks may not be read if the material has creases or wrinkles. Stretch the creases or wrinkles out and load the material again.
If the crop marks still fail to be read, prepare new material without creases or wrinkles and redo the operation from printing the data.

 

Are the crop marks blurred or are they in a color other than black?

Set the color of crop marks to black, specify 100% density, and then print the data again.

• Crop Marks

 

Are the size and shape of crop marks correct?

Make the crop marks perfect circles 10 mm (0.39 in.) in diameter.
The machine can only detect crop marks in the prescribed shape.

• Crop Marks

 

Are the crop marks at the correct positions?

Refer to "Setting the Margins and the Distance between Crop Marks" and place the crop marks at the correct positions.

 

Is the [ROTATE] menu set to [90deg]?

Be sure to set the [ROTATE] menu to [0deg] when using crop marks.
Crop marks cannot be read if this is set to [90deg].

• Setting the Direction of the Coordinate Axis for Cutting <ROTATE>

 

Is the machine exposed to direct sunlight or strong indoor lighting?

If the cutting carriage sensor is exposed to direct sunlight or indoor lighting, crop marks may not be detected. Move the machine to a location where it is not exposed to direct sunlight or indoor lighting.




If the Issue Is Not Resolved Even after Taking the Above Steps

Perform alignment in Tool Mode.

• Cutting in Tool Mode (1)

 

 

"LENGTH NG," "WIDTH NG," or "ANGLE TOO BIG" Is Displayed

Is the material loaded at an angle? Are the printing results crooked?

Crop marks cannot be detected in the following cases:

The left and right crop marks are slanted by 5 degrees or more with respect to the moving direction of the carriage.
The left and right crop marks are offset by 20 mm or more in the material-feed direction.

Do the distances between crop marks specified by the software match those specified on the machine? (Manual mode)

On the machine, correctly set the distance specified by the software.

 

Are the crop marks at the correct positions?

If the angle formed by the two lines connecting the centers of the crop marks is not 90 degrees, the crop marks cannot be read. Crop marks cannot be read if the distance between crop marks in the material-feed direction is 500 mm (19.69 in.) or more.

 

Is the printing expanded or reduced?

If the size is expanded or reduced during printing, the crop marks cannot be read during cutting. Print the data by specifying 100% for the magnification.